Donatenow

Heartland owners hope to open later this week

  • By Alex Parker
  • Staff Writer
  • March 17, 2009 @ 9:30 AM
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Employees were hammering, painting and checking off tasks from a lengthy to-do list taped to a photo booth at the Heartland Cafe last night, working to ensure the restaurant passes a health inspection and will be able to resume serving diners later this week.

The Rogers Park restaurant was ordered shut last week  by health inspectors, who said they found rodent feces throughout the establishment, black, slimy mold dripping into water in an automatic ice machine, and food being stored in improper temperatures. 

The city Health Department says the inspection came after a customer who became sick after eating at the Heartland, 7000 N. Glenwood, called 311.

For five days since then, owners Michael James and Katy Hogan have overseen a facelift of the café, which is known for its left-leaning politics.

“We went way further than (inspectors) asked for because we were so humiliated at being shut down,” Hogan says.

They've removed the ice machine and caulked the stage to prevent rodents from entering. James says the concrete floor has been replaced, and they fired their exterminator, hiring a new one.

James and Hogan hope to be serving customers later this week. But first they’ll need to pass another inspection. Hogan says they are praying they will pass, especially with the top-to-bottom refurbishing the restaurant has received, courtesy of its staff and about 30 neighborhood volunteers.

It has proven to be a costly mistake.

The city assessed the restaurant $1,500 in fines for three “critical” violations. Add to that the cost of the rehab and the loss of a busy weekend crowd: “I’m not going to think about it,” Hogan says.

Following disclosure of the violations, Heartland Café was roundly skewered by Rogers Park bloggers. That irks Hogan, who says the restaurant tries to be a good neighbor.

“We’re sorry we were not up to snuff and we think we’ll be better than ever,” James says. “Bottom line it’s brought a lot of people together who apparently care a lot. It’s really been heartwarming.”

The Red Line Tap and No Exit Café, adjacent to the Heartland Café, remain open.

Correction: An earlier version of this story referred to Michael James by a different last name.

Daily News Staff Writer Alex Parker covers public health. He can be reached at 773.362.5002, ext. 17

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Discuss

GEOFF DOUGHERTY, 03-17-2009

Thomas,

Thanks for the kind words -- and the proofreading.

THOMAS WESTGARD, 03-17-2009

I nominate you for the highest quality journalism on this matter so far. The embarrassing facts are confronted: there was mouse crap, there was mold. They weren't up to standards by all accounts. You're not avoiding the bad, but unlike any of the more mainstream papers you also point out the other half of the story - they're working on it. A lot.

The Tribune and the Sun-Times rushed in to capitalize on the Heartland's problems. What I can't figure out is why the other 57 restaurants that have been closed in Chicago didn't get the same treatment from the media. If they wrote the same number of stories on each restaurant, there would be 3.8 stories per day in the media on every day of 2009. For some reason, the Heartland is being held to a higher standard than any other restaurant.

One tiny correction: It's Michael James, not Jacobs.

Anyway, as you say, I went in there this morning and the whole place is visibly cleaner. About a dozen major repairs and a thousand little details. The decor is basically the same but the overall effect is massively cleaner and brighter.

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