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disabled

Freelance home-care workers win right to unionize

Gov. Pat Quinn quietly passed the order as he negotiated with state Republicans during a budget crisis. It could set off a new battle for membership among unions.

4 months ago | Adrian G. Uribarri

Chicago paratransit operator no stranger to complaints

Disabled riders criticize service troubles at one new Chicago paratransit company. In other states, the company has faced similar complaints. "They treat the disabled like they're cattle," says a California transit adviser.

1 year ago | Jessica Pupovac

RTA orders audit of paratransit service

In response to an onslaught of complaints from disabled riders, the Regional Transit Authority announces plans to conduct an independent audit of Pace's paratransit services.

1 year ago | Jessica Pupovac

Disabled riders unimpressed by blue ribbon committee

Paratransit commuters denounce a committee formed to address passenger complaints, saying its membership does not include enough riders or minorities.

1 year ago | Jessica Pupovac

Disabled commuters say transportation system needs overhaul

Chicago commuters with disabilities say the Pace Suburban Bus Company's revamped paratransit service has left them with longer waits, poor service and intolerably long commutes.

1 year ago | Jessica Pupovac

Disabled riders blast Pace for poor service

A new system aimed at improving paratransit service in Chicago has left some riders stranded and others with longer - and less friendly - commutes, advocates for the disabled say.

1 year ago | Jessica Pupovac
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