transparency
CTA releases its report card
The Chicago Transit Authority has released new performance statistics for the first time in a year, showing a mixed performance toward its efforts to improve passenger experience.
1 year ago | Jessica Pupovac
CTA: Our report card is secret
Last year the CTA stopped publishing quarterly reports that tracked the number of accidents, complaints, days between bus cleanings and other performance-related figures.
1 year ago | Jessica Pupovac
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