transparency

CTA releases its report card

The Chicago Transit Authority has released new performance statistics for the first time in a year, showing a mixed performance toward its efforts to improve passenger experience.

6 months ago | By Jessica Pupovac

CTA: Our report card is secret

Last year the CTA stopped publishing quarterly reports that tracked the number of accidents, complaints, days between bus cleanings and other performance-related figures.

7 months ago | By Jessica Pupovac
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